How Ride works

From address to arrival, step by step.

Ride keeps the trip simple: enter where you are going, choose the ride that fits, meet your driver, and follow every detail until you arrive.

Ride mobile app showing pickup, destination, route, fare, wallet, driver match, and receipt states
Mobile flow preview Pickup, destination, route, wallet, driver match, and receipt all stay connected.
The flow

A simple trip diagram.

Each step should feel obvious before the app gets complicated. This is the core Ride journey.

1

Enter the trip

Set pickup and dropoff with clear address matching before any ride option appears.

2

Choose a ride

Compare Everyday, Saver, Plus, and XL with totals that stay consistent through pay.

3

Match with a driver

Ride pairs the trip with a nearby approved driver and keeps pickup status visible.

4

Follow the route

Track driver movement, arrival, wait timer, live route, and destination progress.

5

Arrive and earn receipts

Finish the ride with receipt details, ratings, support, and refund review paths attached.

Ride choices

Pick the option that matches the moment.

The ride menu stays simple so riders can compare the core choices before they book.

Everyday

A dependable ride for regular trips, quick errands, and daily plans.

Saver

A lower-cost choice when you have a little more time before pickup.

XL

Extra room for groups, bags, event nights, and bigger plans.

During the ride

The details stay close.

Ride should feel calm while the trip is moving. You should always know who is picking you up, where the car is, what happens next, and how to get help without digging through the app.

A

Trip status

See the driver, car, pickup point, route progress, and arrival estimate in one place. If plans change, the ride screen should make the next step clear.

B

Safety tools

Share your trip, check ride details, and reach support from the ride screen. The important tools stay close without making the app feel crowded.

C

Receipts

Every completed trip creates a clear receipt with route, fare, payment, driver, and support details, so nothing gets lost after the ride ends.

Rider checking trip status and support from the Ride app
Ready to move?

Start with your pickup and dropoff.

The Ride page will take the trip details first, then show the choices that fit.

Start a ride