Get a rideThis Driver Agreement applies to approved drivers and couriers who use Ride to receive ride, delivery, courier, or business travel requests.
Ride provides technology that helps approved drivers and couriers connect with riders, delivery customers, business accounts, and courier requests. Drivers and couriers control when they go online, whether to accept eligible offers, and how they manage their availability, subject to safety, law, and platform policy.
Applicants may submit license, vehicle registration, insurance, inspection, profile photo, vehicle photos, courier documents, and other required files. Ride operations employees review submissions and may approve, decline, request more information, or suspend access if documents expire or appear inaccurate.
Available offers may include pickup address, dropoff address, distance, estimated time, route context, rider rating, notes, estimated pay, and service type. Drivers may accept or decline offers. Once accepted, drivers should proceed to pickup, mark arrival, begin the trip only when the rider is present, and complete the trip at the destination.
The rider sees the full ride total. The driver sees the driver payout for the offer. Ride may deduct platform fees, payment processing, refunds, credits, toll adjustments, taxes, insurance, airport or state surcharges, or other permitted amounts before calculating platform revenue. Payout timing depends on account standing, completed ride count, payment provider, bank timing, and fraud controls.
Ride may approve, pause, suspend, or deactivate driver or courier access for safety, fraud, document issues, non-compliance, legal requirements, low service quality, payment risk, or unresolved support matters. Drivers may contact support to request review where available.