Book clearly
Confirm pickup, choose your destination, and review ride options without extra steps.
The real Ride app
Your ride, all in one place.
Request a ride, schedule ahead, manage your payment method, and follow every trip from one focused mobile experience.
Live trip updatesFollow your driver and every trip stage in one view.
Secure by designPayments, receipts, activity, and support stay connected.
Ride wallet
Payment & wallet
Manage how you pay and keep every ride receipt together.
Ride balance$24.00
＋ Add payment
▣ Ride credit
Visa ending in 4242Default payment method
Apple PayReady for your next ride
RideWalletActivityProfile
Your account
Profile
Your identity, preferences, safety, and support in one place.
RD
Roemello DavidRider accountVerified
Personal informationName, phone, email, and photo
Ride preferencesAccessibility and trip settings
Safety & supportGet help with your account or trip
RideWalletActivityProfile
Built for the trip
Everything for your next Ride.
Stay connected
Keep driver details, trip progress, messages, and safety tools tied to the active ride.
Manage everything
Access scheduled rides, payment methods, receipts, trip history, and account settings.
Ride app help
Frequently asked questions
How do I request a ride?
Open the Ride app, confirm your pickup location, enter your destination, choose a ride option, and confirm your payment method. The app will keep you updated while an available driver is matched.
Can I schedule a ride ahead of time?
Yes. Choose the scheduling option in the app, select your pickup date and time, and review the trip before confirming it.
Which payment methods can I use?
You can manage supported cards and available digital-wallet options from the Wallet screen. The payment method you select is connected to your trip and receipt.
Where can I see my driver and trip status?
Once a driver accepts, the active trip screen shows the driver, vehicle, pickup progress, and current ride status in one place.
Can I cancel a ride in the app?
Yes. Open the active trip and choose the cancellation option. Any applicable cancellation or refund details are shown during the process.
How do I get help with my account or a trip?
Open Profile in the Ride app and select Support, or visit the Ride support page for help with your account, payment, or trip.